Help articles

Use the latest version of Noir Wallet. For most ZecBit activity, you will be using your shielded u1 address.

Open Noir Wallet and copy your shielded receiving address starting with u1.

Some Zcash wallets support transparent addresses, but ZecBit is built around shielded Zcash activity. Use the wallet and address requested by the specific ZecBit flow.

Yes. We recommend using the latest version because wallet and RPC improvements can significantly improve transaction and marketplace reliability.

Yes. Always securely back up your recovery phrase or private key before removing or reinstalling a wallet.

ZecBit support will never ask for your recovery phrase or private key. Anyone who does is not us.

Never. ZecBit support will never need your seed phrase or private key. Do not send them to anyone, including anyone claiming to be us.

A txid is the unique transaction ID for your Zcash transaction. It can be used to identify and verify a specific transaction.

Open the transaction inside your wallet and copy the transaction hash, or txid, from the transaction details.

Zcash transactions require block confirmations. Network congestion, RPC performance or wallet syncing can make confirmations take longer than usual.

Confirmations are new Zcash blocks added after your transaction was included. More confirmations mean the transaction is further settled onchain.

Your wallet may still be syncing. Make sure you are on the latest Noir Wallet version and allow it time to synchronize with the network.

RPC infrastructure connects your wallet to the Zcash network. If an RPC is slow or overloaded, balances, transactions and confirmations may update more slowly.

Sending ZEC and interacting with onchain assets requires a network transaction. Small network fees may apply independently of any mint or marketplace price.

Connect the supported wallet, choose the amount you want to mint and follow the payment flow shown on the collection launch page.

Yes. Collections launching through ZecBit can define their own mint terms and mint price.

The collection price and the Zcash network fee are separate. Even a free mint can still require a small amount of ZEC for the onchain transaction.

Collections launching through ZecBit are designed to have marketplace infrastructure available alongside the launch, so secondary trading can begin once the assets and transactions are confirmed.

Connect Noir Wallet, choose an available listing, follow the purchase flow and wait for the required Zcash confirmations.

Connect the wallet that holds the NFT, open the item page, choose the listing option and follow the marketplace flow.

Reserved means there is an active purchase flow associated with that NFT. Reservations help prevent multiple users from successfully completing the same purchase.

Offers are backed by ZEC. After the wallet broadcasts the transaction, the offer moves through the pending and confirmation process before becoming active.

Yes. When an offer is cancelled, the reserved funds are returned according to the marketplace flow, minus any applicable Zcash network fee.

The transaction may still need confirmations, or your wallet may still be syncing. Once the onchain state is confirmed, the NFT should become usable normally.

ZecBit Points are designed to reward long-term holding and real marketplace activity across the ZecBit ecosystem.

There are two core paths: holding eligible NFTs over time, and generating eligible trading volume on the ZecBit marketplace.

Each eligible NFT generates 1 base Point per day, multiplied by its holding-age multiplier and adjusted by portfolio weighting when a wallet holds many NFTs.

1 to 30 days is x1. 31 to 90 days is x1.25. 91 to 180 days is x1.5. 181 to 365 days is x2. 366 days and over is x3.

Yes. Holding age is tracked per NFT, so older NFTs keep their own multiplier when you acquire additional NFTs later.

The holding multiplier for that NFT resets. On the receiving wallet it starts again from x1 as a new holding period.

No. Once the NFT leaves the wallet, the previous holding streak is broken and the multiplier restarts from x1.

No. To prevent a whale from taking a massively disproportionate share of Points, NFT weight decreases as wallet size increases.

NFTs 1 to 5 count at 100% weight. NFTs 6 to 20 count at 50% weight. NFTs 21 and beyond count at 25% weight.

The first 5 count fully and the next 15 count at 50%. That gives an effective portfolio weight of 12.5 NFTs before holding-age multipliers are applied.

The first 5 count fully, the next 15 count at 50%, and the remaining 180 count at 25%. That gives an effective portfolio weight of 57.5 NFTs before holding-age multipliers are applied.

It still rewards larger holders, but it prevents a wallet with 100 or 200 NFTs from automatically earning 100x or 200x more than a normal holder.

Eligible marketplace trading volume earns Points using decreasing rates as cumulative volume grows. The highest rate applies to the first part of volume, then lower rates apply to later tiers.

The first 100 ZEC earns 10 Points per 1 ZEC. From 100 to 1,000 ZEC earns 4 Points per 1 ZEC. From 1,000 to 5,000 ZEC earns 1.5 Points per 1 ZEC. Above 5,000 ZEC earns 0.5 Points per 1 ZEC.

Yes. Crossing into a new tier does not reduce the Points already earned in earlier tiers. Each slice of volume is scored at its own rate.

100 ZEC at 10 gives 1,000 Points. The next 900 ZEC at 4 gives 3,600 Points. The next 200 ZEC at 1.5 gives 300 Points. The total is 4,900 Volume Points.

The first eligible trade between the pair receives 100% of normal Volume Points. The second receives 50%. The third and later trades between the same pair receive 0%.

This makes simple back-and-forth farming much less effective, and rewards activity across a broader set of real market participants.

No. Volume Points are intended for eligible marketplace trades, not ordinary transfers between wallets.

Yes. Holding and trading are separate contribution paths, so an active holder can earn from both depending on their eligible activity.

No. Newly acquired NFTs start their own holding age while existing NFTs keep the holding age they already earned.

The design combines diminishing portfolio weight for large holders, decreasing Volume Point tiers and repeated-wallet-pair penalties, so basic farming strategies become progressively less rewarding.

Only trust links and support channels published through official ZecBit accounts.

ZecBit support will never ask for your recovery phrase or private key. Anyone who does is not us.

Do not trust unsolicited DMs automatically. Verify the account through ZecBit official channels before sharing transaction details.

ZecBit support will never ask for your recovery phrase or private key. Anyone who does is not us.

Every official ZecBit launch is announced through ZecBit official accounts.

Not necessarily. If ZecBit has not officially announced the collaboration or launch, treat it as independent and verify it yourself.

Yes. ZecBit is accepting applications from collections interested in using the launchpad and marketplace infrastructure.

The goal is to provide the core infrastructure needed to launch a collection and support secondary trading inside the same ecosystem.

Yes. Launch teams can define their mint structure and pricing while using ZecBit launch infrastructure.

No. ZecBit is expanding into infrastructure for NFT launches, marketplace trading and creators across the Zcash ecosystem.